Your hearing is our expertise. Our customer service team is available to provide support for both hearing aid and hearing care inquiries - whether you're at home or on the go.
With our wide range of remote services, you receive high-quality hearing care from our experts - all from the comfort of your home.
Contact Customer Service:
0800-145-6067 or info@hiddenhearing.org or online chat or request a call back
Our clinics are open, and the safety of our customers and employees is our highest priority. We are taking high security precautions to ensure optimal safety and hygiene when you visit our clinics.
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Our clinics are open We are ensuring the following safety measures |
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Phone screenings Customers are screened by phone for Covid-19 symptoms |
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Fewer customers in the clinic A limited number of customers are allowed in the clinic at once |
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Protective gear for staff Hygienic clothing is worn according to government guidelines |
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High sanitation measures Common areas and medical equipment are sanitised regularly |
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Hidden Hearing Personalised hearing healthcare |
If you wear Oticon hearing aids, you can receive phone or video hearing aid consultations through the Oticon RemoteCare app.
Using the app is a convenient way for you to receive real-time hearing aid adjustments from your hearing care expert.
If you have already set up the Oticon RemoteCare App:
If you have not yet set up the Oticon RemoteCare app:
In order to use the app, you will need the following:
