- Audika (AU)
- Audika (BE)
- Telex (BR)
- HearingLife (CA)
- Audika (DK)
- Audika (FR)
- Akoustica Medica (GR)
- Audika (IT)
- HearingPartners (MY)
- Van Boxtel (NL)
- Audika (NZ)
- Hidden Hearing (NI)
- Audika (PL)
- Acústica Médica (PT)
- HearingPartners (SG)
- Audika (ES)
- Audika (SE)
- Audika (CH)
- Idis (TR)
- Hidden Hearing (UK)
- HearingLife (US)
- Medton-Hedim (IL)
About Hidden Hearing
Hidden Hearing is Northern Ireland’s leading provider of hearing healthcare with a national network of over 80 clinics. Over the past 30 years across Northern Ireland, we have worked hard to develop a reputation for offering world-class hearing healthcare services and lifelong support for our patients. We combine the latest technology with the highest standards in professional training while conducting over 60,000 free hearing tests each year.
That’s why we call ourselves hearing care experts.
No referral
needed from ENT
40,000+
satisfied customers
Love your ears with personalised hearing care
At Hidden Hearing, we are on a mission to help more people hear better. By combining our expertise, advanced hearing technology, and comprehensive aftercare, we deliver personalised hearing care and solutions tailored specifically to each person.
Because your hearing is as unique as your fingerprint, taking a personalised approach not only helps you hear better, but also provides the optimal solution for you and your life - so you can keep living it fully.
Hearing care experts
Our customers tell us what a difference our approach to care makes in their lives. In fact, it’s this feedback—along with years of specialised training and real-world experience—that fuels our commitment to truly personalised hearing care.
3 benefits you receive by choosing Hidden Hearing
Welcome programme
Our welcome programme provides you with support, tips, and advice on how to get the most out of your hearing aids. This ensures that you get off to a good start with your devices.
Welcome programme
90-day return policy
In order to make sure that your hearing aids are the right fit for you, Hidden Hearing gives you the opportunity to test your hearing aids out for a full 90 days before committing to your purchase.
Book a free hearing test
4-year hearing aid maintenance - free aftercare services
As a Hidden Hearing customer you are entitled to free hearing aid batteries, adjustments, cleaning and repair services with your 4 year warranty.
Aftercare services
Innovative technology
We believe the optimal hearing solution starts with best-in-class technology but demands a personalised touch. By tailoring cutting-edge hearing aids to fit your unique needs, preferences, and lifestyle, we can maximise their benefits.
Aftercare at no extra cost
Hearing care is a journey, not a destination. Providing ongoing care & support ensures we can continue to personalise your hearing experience even after you’ve left the clinic.
120 years of history
As part of Demant, a world-leading hearing healthcare and technology group, our strength lies in our foundation-based ownership and the heritage of making life-changing differences for people with hearing loss.
The Demant Group has played a vital part in developing innovative technologies and gathering know-how to help improve people’s hearing, and thus, their well-being. Today, more than a century later, this drive and passion continues to live on and expand.
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How Hidden Hearing does personalised care
1
Getting to know you: We always start by getting to know you, your communication needs and wishes, and your medical case history.
2
Free hearing test: We conduct a comprehensive hearing evaluation to understand your hearing ability. At this stage, we are able to identify how much and what kind of hearing loss is present.
3
Tailored hearing solution: Should your hearing evaluation indicate that you would benefit from a hearing solution, we will recommend a hearing aid and fine-tune it to meet your unique hearing needs and goals.
4
Take time to adjust with a money back guarantee: To ensure the hearing solution is right for you before committing, you can try it risk-free for 90 days.
5
Aftercare when you need us: When you purchase the hearing aids, we offer unlimited adjustments and support during your warranty period to make sure the hearing aids are still providing the best and most comfortable hearing experience for you.
Hidden Hearing Customer Charter
5 steps to improving your hearing
1. Hearing loss or maybe it's just earwax?
Book earwax removal
2. Schedule your FREE hearing test in a clinic near you.
Find your clinic
3. Select a pair of hearing aids with a 90-day money back guarantee.
Book a hearing test
4. Learn about payment plans
Free hearing aids
5. Hear well and live well. Receive FREE, unlimited aftercare.
Aftercare service
Keep Being You
Your hearing is invaluable. It keeps you connected to the people you love, the conversations that bring you joy, and the everyday sounds that make life meaninful.
We believe that when it comes to your hearing, it's too important to compromise. Take control of your hearing health and keep enjoying the sounds that matter most to you.